ShareMeChat_landscape_WhtBg_800x120.png
undraw_product_iteration_kjok.png

Features

Overview

How ShareMe.chat keeps you secure online and gives you control


ShareMe.chat is committed to protecting your privacy and data while conducting online meetings using audio, video, and screen sharing. ShareMe.chat offers multiple security features to keep your sessions safe from disruption, such as the ShareMe.Chat "Control" gives you control on Meetings function, organization-level video settings, Entry/Exit notifications and other main controls. ShareMe.chat also encrypts audio, video, and screen sharing to keep your information safe as it travels through the internet.




What Does Your Meeting Space Say About Your Company?


Iinteractive meeting spaces encompasses everything from a little huddle room meant for a couple of people to large boardrooms that can host annual general meetings. Each space has different uses and, therefore, additional requirements. In today's day and age, some audiovisual component is a necessity in almost every room. Your situation may require "Broadcast" mode, so critical confidential information is not overheard, or perhaps you need a seamless system for your video conference calls that are held with teams across the world. Install ShareMe.chat throughout your office sends a clear message to your team, visitors and customers. What message are you sending? What kind of company do others see when they virtual walk into your office and your boardroom?




Not All Meeting Spaces Are Created Equal


Regardless of what you install, ensuring you have a streamlined, plug and play system is essential to keeping productivity up and frustration levels down. No one has time to fiddle around with cords and buttons trying to sync their computer to the display while a room full of eyes are watching. There are three main meeting space classifications: Huddle rooms: Usually for 2-7 people. A space for smaller meetings or video conference calls these rooms usually have a small table, chairs and technology available to hold ShareMe.chat calls. Great for spontaneous meetings. Meeting rooms: Larger in size than a huddle room, the meeting room is equipped with AV solutions so you can hold any type of meeting required. Potential clients, vendors… this room usually has larger touch displays, whiteboards with interactive projectors, in ceiling speakers with all the video conferencing capabilities needed. Board rooms: A larger space that often has a bit higher end furniture and all the technology of a meeting room. Capabilities to high quality video conference solutions with large groups of people and technology for all to share computer screens to displays installed. The technology that is available today is endless and can be difficult to navigate. Our team of experts is skilled in knowing how to choose the best solution available for everyone and every room. Smaller spaces like huddle rooms require less technology, so having a small system to make those ShareMe.chat easy and painless – with just a touch of a button – might be all you need. For a state of the art boardroom that holds accommodates a wide spectrum of gatherings, you will require the installation of speakers, mics, displays, white noise, room scheduling and more. With our easy-to-use automated control system, even your grandmother would look like a technology pro.




What's a Huddle Room?


In the same way a team of football players huddle-up to plan their next moves and take down the competition, a huddle room/collaboration room is a virtual, strategically small meeting space that’s designed to empower people to meet quickly and easily. These rooms typically accommodate up to five people and feature the following virtual features:
– Video conferencing solution
– Video Message
– A central table that allows for virtual sitting or standing
– A quick way to take away crucial information (QR code)
– Chairs (optional)




Rethinking the Role of Conference Rooms Post-Pandemic


As we move into nearly a year of social distancing, some parts of the world are reopening, and businesses are trying to get back to work while protecting their employees' safety. The future office will likely look very different from the one we left behind earlier this year. However, meetings will continue to be an integral part of doing business, and video remains an increasingly important component of those meetings.




Growth of Online Meetings


Online events have grown over the last five years. You can now study for a degree online, learn how to code and even take part in a summit, all from the comfort of your home.
The rise of remote workers and online meetings has led to an increase in innovative products and services catering to this concept of digital engagement. To forge strong connections with colleagues and peers online, written communication is not enough. People want to feel and experience deep relationships in a virtual space. But how do you bring an offline experience of a boardroom or meeting a friend, colleague or peer online?
For that, ShareMe.chat is the solution. ShareMe.chat Breakout Rooms and Board Rooms and other tools provide the answer.




Seamless and Simple


Easy for you to host and for anyone to join. Attendees don’t have to download a thing.




Customer Support


ShareMe.chat offers immediate support if you or your guest cannot log in. You are assigned a Project Manager when you sign up.





Video Chat

How people join rooms in a multi-room space


That is one of the most popular questions among our large event customers. The order is simple: All new guests join your first room until there are at least 50 participants inside that room. After that new guests join the second room. When the second rooms becomes full with at least 50 participants, new guests join the third room.




Broadcast - from one speaker to all rooms


This feature is currently not supported in all browsers. While Megaphone allows you to speak to the whole room, there is a function of broadcasting to all rooms at once. This button is only available to admins and hosts and is located at the bottom of the screen. This feature will be useful when you need to make a short announcement for all participants in all rooms since you cannot get feedback on this channel. By clicking on this button, you will need to confirm the start of broadcasting. Please note that you will not be able to hear other room members. When you start broadcasting, your image will be shown in every room and every participant in the screen's upper left corner.




The Megaphone - loud and clear


As you already know, ShareMe.chat rooms feature dynamic volume. So the volume at which you and other guests hear each other, changes according to your avatars’ distance from each other, just like in a real room.

But sometimes, you need the whole room to hear you equally well. That’s where the Megaphone comes in handy.
Just like the iconic street meetings and parades of the golden age, the Megaphone allows a user to be heard at the same volume all across the room. And of course, your Room Permissions allow you to assign the Megaphone to a select group of users as required, for maximum control and flexibility.




Can I set up a password for my ShareMe.chat Space?


Yes - your project manager will work with you on passwording your Space. Passwords can be changed anytime once your Space has been set up. Meeting url can be changed as well.




How many Rooms can I have on ShareMe.chat Space


Up to 15 Rooms. More Rooms can be requested. Up to 1000 guests.




Is ShareMe.chat the solution for Web conferencing, online meetings, webinars and retail solutions needs?


ShareMe.chat is a secure online meeting platform, webinar solution, and retail solution as the world embraces remote work, security and privacy of online shopping, and online meeting software. The goal is to bring solutions that bring Video chat conversations that recreate real-life social interactions. ShareMe.chat has done that! ShareMe.chat follows protocols to protect your information online through encryption and compliance to internationally accepted security and privacy standards.




Secure online meetings


ShareMe.chat tools have a secure online meeting platform that puts your privacy first. ShareMe.chat "Control" feature lets you conduct private meetings online and control the entry of participants. Even if someone has the joining link to your meeting, they will not be able to enter your meeting without the host's permission. This protects your online meetings from unexpected intruders like hackers and abusers.




Possible Boardroom images recreate real-life social interactions.


Broadroom 1 Broadroom 2




Breakout Rooms image examples - recreate real-life social interactions





Possible Meeting Spots Rooms images recreate real-life social interactions





Moderator controls


ShareMe.chat "Control" features offers "locking" your meetings. Additionally, use moderator controls to steer the course of your meetings. Mute selected individuals or all participants to cancel noise. Enable sound notifications for entry and exit of participants in a meeting. Remove intruders if they enter your meeting, or remove participants when they no longer need to be a part of your discussion.




ShareMe.chat - Record, replay, share, and download


Record your meetings and store them on the cloud. Replay and share recordings with members who could not make it to your meeting, or download the recording for offline use. Only the meeting host can record a meeting and get access to the recording after the meeting. The host can also decide not to share the recording link with others if there are privacy concerns.




Online meetings with audio, video, and screen sharing


Take your company office / production to your customer's Virtually. Our real-life virtual social interaction experience is second to none. Get face-to-face with a sales lead. Collaborate on a document, run a PowerPoint presentation or demo software with the screen sharing feature. Exchange messages using the in-call text chat. It has never been easier to drive your point across. ShareMe.chat provides secure audio, video, and screen sharing, which are the fundamental features of any online meeting software. Convey ideas better and build trust through video conferencing. Add context to your discussions by sharing documents and presentations through screen sharing. To protect your privacy, ShareMe.chat always requests your consent before sharing your video and audio during online meetings.




Send emails, get RSVPs, and embed meeting links


Easily send email invitations with all the information attendees need—topic, agenda, date, time, joining link, access code, and dial-in numbers—for your online meeting. Embed meeting links on your organization's website to let members join ongoing meetings. Set up reminders and get RSVP responses from invited participants.




Our real-life virtual social interaction experience is second to none.


We can design any room for your virtual experience. From the board room to your service department, financing, design department, meeting the team, company history, charities you support - every room representing your company.





Call / Text Widget

ShareMe.Chat call / text Widget


Customize call buttons, pop-ups, and calls-to-action to match your brand and messaging.




24/7 Call Scheduling


Manage calls based on customers business hours and enable call scheduling during off hours.




Instant Call Back


Engage your website visitors with an instant call back within 14 seconds using our website widget.




Text Auto-Reply


When a text message is requested ShareMe.chat's system will automatically send a welcome message.




Business Caller ID


Set the caller ID to the business and the calls to the visitor will come from the businesses main phone line.




Custom Widget


Customize call buttons, pop-ups, and calls-to-action to match your brand and messaging





Smart Link

ShareMe.chat - vCard Plus


Grow your network with zero effort. Add this QR Code type on your business card to display more contact details plus a “save to phone” button.




Business Page Smart link


Provide essential information to the public by placing a Business Page Smart Link on email signature, business cards, or your video chat space. You can display your office hours and contact details such as phone number, email, or even a link to schedule an appointment. This way, people would always have the information at hand, even when it’s outside operational hours.




vCard Smart Link


Expand your networking opportunities
Simplify the way you network with business associates by adding the vCard Plus Smart Link to your name tag. Whenever somebody scans your QR Code at an event, they can immediately save your contact details to their address book on their smartphone without the need to actually type your name or number.




Smart Link Event


Promote your events conveniently. Make it easy for your customers to access all the essential information about upcoming events by adding a Smart Link on banners or posters. It is a convenient way to get all the details with a single scan. You can easily customize the Smart Link and include the date, time, address, a contact person, or description of your upcoming promo. Customers have the option to save the event on their smartphone calendar and look up details at any time.




Video Smart Link


Introduce your company with videos! A Video Smart Link can help your Customer watch product information videos on their time.




Your all-in-one Smart Link marketing platform


Now you can fully customize your Smart Link by using your brand colors, add company logo, get scan statistics, and even edit the content after published.




Nextgeneration of Smart Links


Finally, there’s a way to create a Smart Links without having a website. Our Smart Links have built-in landing pages designed to be displayed beautifully across any device.




Smart Link - on your Video Chat Room as QC Code


More than just black and white Show off your company logo and colors on your QR Codes and attract more scans with call-to-action frames.




Social Media - Smart Link


Quickly connect with your customers online. Use Smart Link to display Facebook, Twitter, Instagram, LinkedIn, and many more social channels.




Dynamic URL / Smart Link


Easily track any key URL with this Smart Link. As well Smart Links can be updated quickly replace or fix the link at any time.




Coupon Smart Link


Convert more sales with coupons. Add this Smart Link on your promo materials to attract first-time customers and reward loyal ones with discounts.




Feedback Smart Link


Gather valuable customer feedback fast. Use this Smart Link to measure customer satisfaction and have the results sent directly to your inbox.




Google Review Smart Link


Google Rating Improve your business with better ratings. Collect customer ratings and feedback sent directly to your inbox with a Smart Link.





1 to 1 Streaming

How do I start up with ShareMe.chat?


Please check on "Request More Information." A ShareMe.chat associate will reach out to you. We will review your requirements and work with you to upload your Room images, Videos and Pictures. Your ShareMe.chat project manager will work with you, and your ShareMe.chat space will be set up in 72 hours.





Customer Support

In the photo industry, the big part of shopping is the hands-on experience. How do we overcome that with our customers? (ShareMe.chat: These are virtual software options)


Waking up today to new restrictions is an excellent question. ShareMe.Chat has created a virtual experience that simulates the hands-on experience. Using the technology, we can immediately answer questions, have one on one video talks, even allows them to browse through your store. We believe that in the “new world” we have to create a similar customer experience, like if the customer is in your store. Our communication widget is like the “front door of the retail store” Let’s welcome the customers. ( our clients have our 7% engagement with all Customers that come to their website!




YOUR CUSTOMERS WANT REAL-TIME ENGAGEMENT!


If your business goals include increasing sales, generating quality leads, converting more website visitors into frequent buyers, and better serving your customers then now is the right time for better communication tools.




Why is Facebook, Instagram and other social media presence critical to your business?


These are great platforms to socialite family and friends, share success stories and get referrals. You can use these platforms to showcase your expertise, raise your profile and connect with your followers and clients. Ask us for our “data info” this was based on salesforce data. Referrals are critical for driving up the client’s top line. A referral will spend 34% more on their first purchase. Referrals comes from your current customers family and friend.




GIVE YOUR WEBSITE VISITORS CONVENIENT HUMAN INTERACTION


Connecting with website visitors in an engaging way can be problematic... You can’t afford to lose future business to long response times and missed opportunities. There are many ways to communicate with website visitors looking to learn more about your business. Maybe you have a team of sales reps manning the phone or you’re killing it with email marketing, but there are new and better website tools to help build relationships and increase sales from website traffic. Now, small and local businesses can leverage affordable chat, click-to-call, and business texting technology to connect with future customers on a personal level with real conversations on both computers and mobile devices.




What steps can retailers take to make their social media content relevant? What is the most important item?


Based on our experience, the most important content is making it personalized to what you are offering, posting reviews (video) from clients, and success stories Based on ShareMe chat, we are after the friends and family to make it personalized and relevant to them. It creates a relationship with the client and they will share/refer to their friends. Product reviews and Google/Facebook reviews are one the top social media post to attach “likes” ShareMe.chat automatically posts and reviews 4 + to your social media.




TEXT & CHAT STSATISTICS


One survey found that 42% of Millennials check their text messages 10 or more times per day on average. When asked, ‘how quick are you to check your text notifications throughout the day,’ almost 60% of all consumers surveyed answered within 1-5 minutes of the text coming through. Checking social media updates Checking their emails Making phone calls Consuming news or entertainment 68% of respondents say that checking, sending, and answering text messages is the activity that they’re most engaged with on their phones throughout the day, followed by: text & chat statistics




How do you keep the company culture alive with the multiple lockdowns and restrictions?


We feel by taking your current employees and keeping them engaged and connected using virtual experiences. Everyone likes to be a part of the team and to empower them to build continued relationships regardless of where they are located. Your team is a part of the success of your online growth. We are amazing at privacy, so we ensure your team’s cell phones is never used - but they can engage customers off their phone or desktop




CONSUMERS CHECK TEXT EARLY AND OFTEN CONSUMERS CHECK TEXT MESSAGES MORE THAN ANY OTHER APP ON THEIR PHONE (Text Messaging Marketing in 2020 Report)


Chatters tend to spend 60% more per purchase. If a visitor engages with a live chat agent, they’re 2.8 times more likely to end up purchasing a product. In fact, 38% of customers reported making a purchase after having a good session with a live chat agent. (Text Messaging Marketing in 2020 Report) The majority of respondents (over 45%) value two-way conversations, and think having the capability to text businesses back is useful, including 43% of Gen X respondents. 12.9% even said they’re more likely to support businesses that offer text-back capabilities. 50% of adults will abandon a purchase if you can’t give them a quick answer to their question.




Brick and mortar retailers are competing with the last best experience your customer had. This could be online or a competitor. How do you get this customer back?


Simply – we know the in-store experience is driven by hands-on customer experience, we are trying to create a simulated experience virtually. you can continue building the relationship outside the brick-and-mortar store using interactive platforms. ShareME.chat creates the best / unique customer service experience that will ensure you can “Wow” any customer




WEBCHAT


The main drawback of having live chat features on your website is starting these conversations chains people to their desktops. Both employees and customers commit to starting a conversation not knowing how long it will last. By using chat-to-text or chat-to-call technology, these conversations can move from the computer to a mobile device and happen on the go. That means conversations with your visitors can go from online to phone or text message and back again to get the customer the solution they are looking for. By adding call and phone text features to your website, you can make sure that no one is ever waiting for the information needed to convert a lead using conversational marketing to build real relationships with customers. HAVE CONVERSATIONS THAT BUILD PROFITABLE RELATIONSHIP Connecting with website visitors in an engaging way can be problematic... You can’t afford to lose future business to long response times and missed opportunities. There are many ways to communicate with website visitors looking to learn more about your business. Maybe you have a team of sales reps manning the phone or you’re killing it with email marketing, but there are new and better website tools to help build relationships and increase sales from website traffic. Now, small and local businesses can leverage affordable chat, call and business texting technology to connect with future customers on a personal level with real conversations on both computers and mobile devices. CONVERT WEBSITE VISITORS INTO CUSTOMERS WITH A NEW BUSINESS COMMUNICATION TOOL Future customers are shopping your competitors right now, so you want to close and convert as quickly as possible when someone visits your website. If you don't provide immediate and personal engagement, some other business will. Take conversations with your customers to the next level with online chat and business texting - the fastest way to move leads through your marketing and sales funnels. Now is the time for your business to... Provide faster problem solving Uncover your customer's pain points Leverage a big advantage over competitors Increase conversions and sales




Customers expect you to have exactly what they want. How do you manage their expectations with what is available online – Amazon


Imagine if you were a customer walking into a store and no one spoke to you, using technology you have to understand what exactly what the customer is looking for. You need to engage your customer by asking specific questions to meet their needs/wants. Using ShareMe chat technology they can have instant answers. ShareMe.chat experience is better than Amazon’s. Amazon customers will appreciate small retail offering a better Customer service solution them Amazon.




HAVE CONVERSATIONS THAT BUILD PROFITABLE RELATIONSHIP


Connecting with website visitors in an engaging way can be problematic... You can’t afford to lose future business to long response times and missed opportunities. There are many ways to communicate with website visitors looking to learn more about your business. Maybe you have a team of sales reps manning the phone or you’re killing it with email marketing, but there are new and better website tools to help build relationships and increase sales from website traffic. Now, small and local businesses can leverage affordable chat, call and business texting technology to connect with future customers on a personal level with real conversations on both computers and mobile devices.




Is the customer’s journey and experience more important than your marketing strategy? If so, how do you create that perfect journey for the customer?


Is agility the new marketing approach? No – I would say the market approach is more towards your current and past customers, family and friends. Reconnecting and providing a personalized experience. How does marketing differ to existing customers versus new ones? I don’t believe there should be two different strategies. We want to understand each customer’s needs and deliver what exactly what they are looking for.




CONVERT WEBSITE VISITORS INTO CUSTOMERS WITH A NEW BUSINESS COMMUNICATION TOOL


Future customers are shopping your competitors right now, so you want to close and convert as quickly as possible when someone visits your website. If you don't provide immediate and personal engagement, some other business will. Take conversations with your customers to the next level with online chat and business texting - the fastest way to move leads through your marketing and sales funnels. Now is the time for your business to... Provide faster problem solving Uncover your customer's pain points Leverage a big advantage over competitors Increase conversions and sales Improve customer service and loyalty




Is less more? Should you not be pushing media advertising during this sensitive time?


Should market as much as your budget allows – you will get the same experience regardless if you come into the store or we visit you from your house/phone etc.




Why is content marketing critical for your business during pandemic times?


in the store you have 3 seconds to capture the customer’s attention, online content you have less than a second. With videos/DIY projects you can have your customers engaged with a quick online demonstration such as Erin’s. It captures your customer’s attention immediately. A video testimonial from your customers will capture your new client’s attention when they are rating your 5-star service. What is better content them a customer showing of the project? How has user behaviour changed over the last year and a half and how can you impact their buying patterns with your communication? Users are looking for instant information on their questions, and if they don’t get an immediate response they will look elsewhere.




How do you know if you are sending the right message to your customers?


Your customer will become engaged and continue the conversation. Using whatever media they chose to use. (texting/phone calls/emails/hands-on.) they will lead when you give them exceptional service. ShareMe.chat platform allows you to focus on working your business and the ShareMe.chat platform sharing your amazing story.




What does a marketing health check look like for retailers now that we are digging out of lockdowns?


Tough question – my first instinct is there are company rules that you need to focus on to ensure customers are starting to return, a health check can be monitored by increased website visits and conversions.




How can our retailers be leading the charge vs. following it coming out of the pandemic?


Using Shareme chat that is new technology and has been specifically designed for the photo industry. Stating with the communication widget gives our clients a great start to connecting to customers on their terms. There are many chooses of options with the communication widget for members to grow their business.




If retailers were to spend for social media marketing, what is a good average spend?


Tough question, it depends on the size of the company, budgets etc. With ShareMe Chat, we take your current employees and take advantage of social media using their content not necessarily paying for advertising. Our clients were currently paying a minimum of 1000 a month for ads. When we take about social media marketing we talk about “engagement rates” “conversion rates” “click-thru” “likes”. if I told you that if you run a Social media campaign and you would get 7% of users connecting to you and asking you to speak to them - you would be signing up. In simple that is what ShareMe.chat communication widget does.





How does one get started with social media marketing?


We all lead busy lives and companies and adding more responsibilities to your plate may be daunting. ShareMe chat is a solution that is a one-stop-shop for help with your social marketing that is focused on getting your customers “family and friends” – we can do it, or teach you how to do it yourself easily. Your SEO will be driven up by Google Reviews causing organic searches for your company to move you to the top. Your biggest focus is doing what you have done for years - give great service to your customers. Our system connects directly to Photo Finale, so all orders etc. stays the same. We have made it easy.




What type of social media converts best


All social media converts – there isn’t necessarily one better than the other, it is your followers and content that will drive your business. We have data that we are able to monitor how many “clicks” you get per post. And the more clicks the post is getting the more their followers will see.




How do retailers convert social media followers into customers?


Again, by sharing customer experience and personalizing the process. Encouraging your followers to “check out your website” and making it an ultimate customer experience. You only get one first impression to make it a lasting relationship.





FAQ